Business Intelligence: Customer stands in front of refrigerators in a supermarket

Using business intelligence to understand customers and optimise processes

With digitisation, business intelligence and business analytics have become essential components of company management and marketing. Those who are able to record and analyse the behaviour of their customers in real time thanks to BI have a crucial competitive advantage. OSP supports you with business intelligence consulting and the development of suitable solutions for retail and logistics. Our experts in big data, data analysis and data management provide for meaningful reporting and reliable forecasting from large quantities of data relating to customer behaviour and production and logistics processes.

We help businesses on their way to becoming data-driven companies – from data warehouse modelling and architecture to clear visualisation of key figures, to the integration of findings into business processes. The ongoing development and maintenance of BI platforms are also among the services we offer, as are training and self-service solutions at the customer’s premises. Not least, OSP is also active in the area of artificial intelligence and predictive analytics and works with pioneering technologies.

From data warehousing to AI – our portfolio

Icon Data Warehouse

Data warehouse

Set-up of data warehouses: from modelling, design and architecture to data integration

Icon BI Product Management

BI product management

Ongoing maintenance and further development of business intelligence systems: from conception, user stories and improvements through to product controlling

Icon Data Driven Company

Data-driven company

Advice on data-driven optimisation of business processes: BI puts operational processes under the microscope

Icon visualisization and dashboards

Visualisation and dashboards

Development and design of charts and dashboards for day-to-day data analysis and performance control of BI platforms

Icon AI and Predictive Analytics

Artificial intelligence and predictive analytics

Research and development for explicability and scalability of AI and determination of the influence of individual data on forecasts.

Use of modern business intelligence software

We always work at the cutting edge of technology, and for our BI projects we use proven data science tools and standards, such as:

  • Data vault for modelling of agile data warehouses
  • The DB management systems and software Microsoft SQL Server, Exasol and Teradata for administration of databases
  • The Hadoop framework and Java for rapid processing of large quantities of data on distributed systems 
  • Plus: SQL, Talend, Python, GIT, SVN, TFS, Shell, Power Designer, R

BI experts in retail and logistics

We have been operating in the area of retail and logistics for over ten years. Whether we’re dealing with pure e-commerce, omnichannel retail, or classic fulfilment, we are familiar with the entire value-added chain – from purchasing to storage through to sales and after-sales. Alongside this valuable industry experience, we are defined by the following points:

In our BI projects, we place great emphasis on collaboration using agile methods. This ensures greater transparency in the development process and enables us to react faster and more flexibly to changes. We will be delighted to advise you on agile working and apply our expertise to benefit your company.

Knowledge and team spirit:
A powerful team of around 40 experts: Business Analysts, Data Engineers, Data Scientists, Developers and Scrum Masters are waiting to help you with your BI projects.

Goal orientation:
We work on business intelligence solutions because we enjoy it – and because we want to contribute to identifying potential in our customers, optimising processes and recognising trends.

Do you need support in the implementation of your BI projects?

Talk to us, we will develop your BI applications.

Sebastian Sperk - Head of Sales - OSP

Sebastian Sperk, Head of Sales

T +49 40 8819022 22
M +49 160 476 54 08

Marcus Müller - Account Manager

Marcus Müller, Account Manager

T +49 40 8819022 22
M +49 151 207 615 87